Uploading an Existing Dataset

If you already collected feedback externally, upload your sheet directly into the Feedback Group

  1. Click Upload Data

  2. Add your Excel/CSV file

  3. The data will be automatically mapped - please validate accordingly:

    1. Question titles

    2. Question types

    3. Response structure

    4. Configure the platform language

  4. Optionally add Flags. More details about Flags here

Data Mapping for Upload Files

When you upload a CSV, Excel sheet, or any structured file into a Feedback Group, the platform uses data mapping to understand what each column represents. Mapping ensures that your feedback is ingested cleanly, categorized correctly, and immediately ready for analysis.

Mapping Workflow

1. Upload Your File

Select a CSV or Excel file from your device or drag it into the upload window.

2. Review Columns

A preview of your file’s columns will be displayed. Each column will have a dropdown menu for assigning a field type.

3. Assign Field Types

Select the appropriate field type for each column.

4. Validate Required Fields

The import cannot proceed without a defined question name and question type .

5. Confirm Mapping

Review your selections. Click Continue to finalize the mapping and import the data.

6. Confirm Details

In this step, you configure the basic information for your survey before proceeding to the final setup.

  • Survey Name – Provide a name for your survey. This will be used to identify the dataset within the platform.

  • Survey Language – Select the primary language of the responses you are uploading.

  • Selected File – Confirm that the correct file has been uploaded. The file name you previously selected will appear here.

Once these details are filled in, proceed to the next step to complete the upload process.

7. Processing & AI Tagging

Once imported, the platform will automatically:

  • Clean the text

  • Suggest Flags

  • Attach relevant metadata

  • Prepare the feedback for analysis

Best Practices

  • Use clear column names before uploading.

  • Ensure identifiers are unique and consistent across uploads.

  • Use standardized date formats.

  • Split combined fields (e.g., “Major, Semester”) into separate columns.

  • Avoid uploading unnecessary columns—remove or mark them as Ignored.

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