Analyzing Results
Overview
Once a survey is completed, the Analyze Results page gives you a complete view of your collected responses. The platform automatically generates charts, summaries, and AI-powered insights for every question. Quantitative questions are visualized immediately, while qualitative and NPS questions include dedicated in-depth analysis pages for deeper exploration.
The goal of this page is to give you fast, actionable understanding of your data without requiring manual analysis.
You can also segment your data & view flag results from this page.
Survey Overview
The Survey Overview section summarizes the most important survey metrics. This includes:
Total number of responses
Completion rate (if enabled)
Average scores on rating questions
Distribution of answers across structured question types
Overview of NPS performance (if applicable)
Access to segmentation filters
This page serves as your starting point for drilling into individual questions or exploring results by segment.
Quantitative Question Analysis
Quantitative question types are analyzed directly on the main results page, without requiring an additional detail view.
Supported formats include:
Single choice
Multiple choice
Checkbox
Linear scale
Rating questions
Each question includes:
Bar charts or distribution graphs
Total response counts
Percentage breakdowns
Ability to apply segmentation filters
Ability to compare groups side-by-side
These visualizations update instantly when filters or segments are applied.
Net Promoter Score (NPS)
NPS questions include a dedicated analysis module designed to measure satisfaction and likelihood of recommendation.
NPS Overview Includes:
Average score
NPS value (Promoters – Detractors)
Star-rating visual
Response distribution (0–10)
Promoter / Neutral / Detractor breakdown
Clicking “More Details” opens the full NPS analysis page.
NPS Detailed View Includes:
Median score
Standard deviation
Trend graph (if comparing multiple cycles)
Benchmarking, if enabled
Segmentation filters to compare NPS by group
This helps you understand which segments are most satisfied—and which require attention.
Open-Ended Question Analysis
Open-ended questions have their own AI-powered analysis page. Here, the platform extracts key insights from unstructured text.
Overview Includes:
Summary of main themes detected
High-level positive and negative insights
Sentiment overview
Clicking “More Details” opens the detailed qualitative analysis.
Detailed Qualitative View Includes:
Sentiment Breakdown: Very Positive, Positive, Neutral, Negative, Very Negative
Themes & Topics: Automatically generated themes with:
Sentiment
Frequency
Representative quotes
Keyword and topic clustering
Raw responses for manual review
Segmentation can be applied to see how different groups express different themes or sentiments.
Short Answer Questions
Short-answer questions provide a mixed analysis:
A list of all responses
Optional clustering into minor themes (if enabled)
Quick sentiment indicators (if applicable)
These appear inline on the main results page.
Segmentation on the Results Page
Segmentation filters can be applied to:
Quantitative question charts
NPS results
Sentiment breakdowns
Themes and topics
Raw response views
Filters update all visualizations in real time, allowing you to compare groups side-by-side across all question types. Refer to the "Segmenting Your Feedback Analysis" for more information.
Exporting Results
Survey results can be exported at any time for offline reporting or analysis.
To export:
Go to the Analyze Results page
Click “Download Report”
Exports include:
Summary metrics
Question-level visualizations
Segmentation breakdowns (if applied)
Raw responses
File formats depend on export type (PDF, CSV, or both).
Summary
The Analyze Results page provides a complete end-to-end view of your survey’s performance. With automated visualization, segmentation, AI-powered text analysis, and export capabilities, BoundaryAI turns raw survey data into clear, actionable insights quickly and consistently.
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