Analyzing Results
Once a survey is completed, BoundaryAI provides analytics and in-depth insights to help you interpret the collected responses effectively. Survey analysis is available directly on the Survey Results page, with additional detailed breakdowns for certain question types.
Survey Overview Page
After closing a survey, the Survey Results page displays key metrics and visualizations for all collected responses. This includes:
• Total number of responses
• Average scores for rating-based questions
• Distribution of responses across different question types
• Summary of Net Promoter Score (NPS), if applicable
For quantitative questions (e.g., multiple choice, checkbox, linear scale), results appear directly on the main results page without requiring an in-depth view.
For qualitative (long-answer) and NPS questions, additional detailed analysis pages are available.
Net Promoter Score (NPS) Analysis
NPS questions ask participants to rate something on a 0-10 scale, which helps measure overall satisfaction and likelihood of recommendation.
NPS Metrics Displayed:
• Average score (e.g., 7.79/10)
• Net Promoter Score (NPS) calculation
• Star rating representation
• Response distribution graph
• Breakdown of Promoters, Neutrals, and Detractors in a pie chart
Clicking “More Details” on an NPS question leads to an in-depth analysis page, where you can view:
• Median and standard deviation of responses
• Benchmarking comparison, if enabled
Long-Answer (Open-Ended) Question Analysis
For open-ended questions, BoundaryAI provides AI-powered text analysis to extract key themes from responses.
Overview Page Includes:
• A summary of common insights from participant feedback
• Identification of key positive aspects
• Identification of key negative aspects
Clicking “More Details” opens an in-depth analysis page, which includes:
• Sentiment breakdown: Percentage of responses categorized as Very Positive, Positive, Neutral, Negative, or Very Negative
• Topics: Overview of topics identified, their sentiment and associated evidence.
• Detailed raw responses, allowing manual review of participant feedback
Other Question Types
For other structured question types such as multiple choice, checkbox, and short answer, the results are displayed directly on the Survey Results page without an in-depth section.
• Multiple Choice & Checkbox: Display the number of responses per option in bar charts.
• Short Answer: Shows individual responses as a list as well as provides an overview of the answers.
Exporting Results
To download survey results for further analysis:
Click “Download Report” on the Survey Results page.
The report will include both summary metrics and detailed responses, depending on the question types.
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