Security & compliance
How BAI Analytics protects your data.
BAI Analytics follows industry-leading security practices to keep your feedback data safe:
Hosted on Google Cloud in the European Union: production runs in the Paris region, so your data stays in the EU.
Data encryption in transit (TLS 1.2 or higher) and at rest.
Two-factor authentication (2FA) for all accounts, plus single sign-on and SCIM 2.0 user provisioning through your own identity provider for enterprise organisations.
Strict access controls to protect your data.
PII redaction at ingest, so personal information can be removed from feedback before it is ever stored (see PII redaction).
External penetration testing to find and fix vulnerabilities.
Ongoing compliance monitoring by Vanta.
SOC 2
BAI Analytics runs a SOC 2 programme audited by Prescient Security. A SOC 2 Type 1 report is available on request, and the SOC 2 Type 2 audit is in progress.
Request a compliance report
We can share our SOC 2 report and a real-time security and compliance report on request. Contact info@boundary-ai.com or your BAI Analytics representative.
Control access within your workspace
You also control who can see and do what inside BAI Analytics:
Organisation roles: Admin, Member, and Viewer set what each person can do across the workspace.
AI assistant access: an admin decides whether members can connect AI assistants; each connection is read-only and approved by the member who owns it.
See Settings for managing members and roles.
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