> For the complete documentation index, see [llms.txt](https://boundaryai.gitbook.io/boundaryai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://boundaryai.gitbook.io/boundaryai-docs/help/getting-help.md).

# Getting help

Most questions are answered right here in the documentation, so the quickest path is often the search bar at the top, the [FAQ](/boundaryai-docs/help/faq.md), or [Troubleshooting](/boundaryai-docs/help/troubleshooting.md). If you still need a hand, here is how to reach us.

***

## Contact support

Email **<info@boundary-ai.com>**. To get the fastest, most accurate answer, include:

* Your organisation name
* The feedback group or survey involved (a link is ideal)
* What you expected to happen, and what actually happened
* A screenshot of any error message

## Enterprise customers

If your organisation is on an Enterprise plan, you also have a **dedicated account manager**. Reach out to them directly for priority support, onboarding, and feature planning.

## Requesting a feature

We welcome ideas. Email **<info@boundary-ai.com>**, or tell your account manager what you would like to see and why it matters for your team.

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For our security practices and to request a real-time security and compliance report, see [Security & compliance](/boundaryai-docs/help/security-and-compliance.md).
{% endhint %}