> For the complete documentation index, see [llms.txt](https://boundaryai.gitbook.io/boundaryai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://boundaryai.gitbook.io/boundaryai-docs/readme.md).

# Welcome

Welcome to the BAI Analytics documentation. BAI Analytics is the intelligence layer across all your customer feedback. It brings every source together (surveys, support tickets, reviews, social posts, and uploaded files) and analyses them as one, so you can see the themes, sentiment, and issues that matter in a single place. Whether you're new or experienced, you'll find step-by-step instructions, best practices, and insights to help you get the most from the platform.

Explore the sections below to get started.

### Jump right in

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Access your account</strong></td><td>Log in for the first time</td><td></td><td></td><td><a href="/pages/JjjojIyKxaiBPzzLwvtg">/pages/JjjojIyKxaiBPzzLwvtg</a></td></tr><tr><td><strong>Quick start</strong></td><td>Set up and see your first analysis</td><td></td><td></td><td><a href="/pages/CyH2xJQs9yWJ1S8BYNav">/pages/CyH2xJQs9yWJ1S8BYNav</a></td></tr><tr><td><strong>Create a feedback group</strong></td><td>Bring every source together in one workspace</td><td></td><td></td><td><a href="/pages/Gsb8jVWHsGx6iHEiK0sr">/pages/Gsb8jVWHsGx6iHEiK0sr</a></td></tr><tr><td><strong>Connect your tools</strong></td><td>Pull in tickets from Zendesk, Jira, Intercom, and more</td><td></td><td></td><td><a href="/pages/fBTMtoRMhn0wa8ZrElN8">/pages/fBTMtoRMhn0wa8ZrElN8</a></td></tr><tr><td><strong>Listen across the web</strong></td><td>Collect reviews, social posts, and news automatically</td><td></td><td></td><td><a href="/pages/aPdrnW56c107Y85vIUpF">/pages/aPdrnW56c107Y85vIUpF</a></td></tr><tr><td><strong>Analyse your results</strong></td><td>Themes, sentiment, and Custom Monitoring across every channel</td><td></td><td></td><td><a href="/pages/Yhf4GsNxKLzgOL9HzaKH">/pages/Yhf4GsNxKLzgOL9HzaKH</a></td></tr></tbody></table>